A slow connection could be caused by different factors.

Below, you can find a list of common causes and related troubleshooting advice.

Router Issues

You may find that the Router that you are using to connect to the internet is experiencing some issues.

In order to troubleshoot this further, please contact the manufacturer directly for further assistance.

Internet Service Providers

A connection issue can be related to the Internet Service Provider (ISP) that you are using for internet access.

The servers that an ISP uses can experience technical difficulties or become overloaded, resulting in slower connection speeds.

If you are experiencing the issue as a result of this, we would recommend contacting your ISP directly for troubleshooting assistance.

Computer Viruses

Viruses can be transmitted in a variety of ways.

A virus will often integrate into important programs on your hard drive and silently use resources.

Due to resource usage, it can also cause the internet connection to slow down.