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Knowledge base
General
Account Related
4
I forgot my ID.
I forgot my PASSWORD.
I forgot my E-MAIL.
I got hacked!
Technical Issues
9
I can't launch the game.
Why is my connection slow?
How do I uninstall the game?
The game won't patch properly.
Error Message: CRC Error
View all 9
Miscellaneous
1
Someone approaches me claiming to be a GM.
Hero Plus
Game Related
5
[Hero Guide Book]
Facebook Message Lounge
Is Hero Online Free to Play?
2022ver [Hero Guide Book]
2021ver [Hero Guide Book]
Technical Issues
2
How do I install Hero Online?
PayPal Cash Delay Error Code 999
Scions of Fate
Game Related
4
Is Scions of Fate Free to Play?
How do I register a thumbnail for our House?
How much is the maximum gold a character can hold?
I can't create a character with the same name after erasing the previous one.
Technical Issues
4
How do I install Scions of Fate?
"You have been disconnected from the server. Exiting the Scions of Fate."
I have selected the server but the screen doesn't continue to character selection.
My character is stuck.